Privacy Policy

Falls Fest Ltd.(“Falls Fest”, “we”, “us”) respects your privacy. This policy explains what information we collect and how we use it.

Information we collect

When you contact us, purchase tickets, or register as a vendor, volunteer, or participant, we may collect your name, email address, phone number, and any details you choose to provide. Payment for tickets is processed by our payment provider; we do not store your full card details.

How we use your information

We use your information to respond to enquiries, process registrations and ticket orders, coordinate the festival, and — where you have opted in — send you updates about future Falls Fest events. We do not sell your personal information.

Sharing

We share information only with service providers who help us operate the festival (such as payment and email providers), and where required by law.

Your choices

You can ask us to access, correct, or delete your personal information, or unsubscribe from our emails at any time, by contacting info@fallsfest.ca.

Contact

Questions about this policy? Email info@fallsfest.ca.